PAK365 APK Privacy Policy — How We Handle Your Data

1 About This Policy

This Privacy Policy applies to all players and visitors who use the pak365 apk website, mobile application, or any related services. It sets out how pak365 apk collects, uses, stores, and protects your personal information in connection with your use of the platform.

pak365 apk is committed to handling your personal data responsibly and transparently. We understand that Pakistan players place trust in us when they share their details to create an account, make PKR deposits, or contact support. That trust is something we take seriously, and this policy reflects our commitment to protecting your privacy at every step.

This Privacy Policy should be read alongside our Terms and Conditions, which together govern your relationship with pak365 apk. By using the platform after this policy has been updated, you accept the revised version.

2 What Data We Collect

pak365 apk collects personal data in several ways — information you provide directly when registering or using the platform, information generated automatically by your use of the platform, and in some cases information from third-party verification services. Here is what we collect and why:

We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information. Where identity documents are submitted for verification purposes, they are used solely for that purpose and stored securely.

3 How We Use Your Data

pak365 apk uses the personal data we collect for specific, legitimate purposes related to operating the platform and serving Pakistan players. We do not use your data for purposes beyond what is described here without first updating this policy and where required obtaining your consent.

The main purposes for which we use your data are:

• Account Management: Creating and maintaining your pak365 apk account, verifying your identity, and ensuring only you can access your account.
• Processing Transactions: Handling PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, cards, and other supported mobile wallets.
• Platform Operation: Delivering sports betting markets, casino games, live casino sessions, and all other platform features to your device.
• Customer Support: Responding to your queries, resolving disputes, and providing assistance through live chat and email support.
• Security & Fraud Prevention: Monitoring for suspicious activity, detecting duplicate accounts, and protecting the platform and all players from fraud and abuse.
• Bonuses & Promotions: Determining your eligibility for welcome bonuses, reload offers, PSL season promotions, and VIP programme benefits.
• Responsible Gaming: Monitoring gaming patterns to identify potential problem gambling behaviour and applying deposit limits or self-exclusion measures where requested or required.
• Legal & Compliance: Retaining records as required and responding to legitimate requests from authorities where legally obliged to do so.

4 Payment Data & PKR Transactions

Because pak365 apk processes real-money transactions in Pakistani Rupees, payment data receives a higher level of protection and care. When you make a deposit or request a withdrawal, you provide payment reference details — such as your JazzCash wallet number, Easypaisa account, Raast ID, or bank account information.

This payment data is used exclusively to process your requested transactions. pak365 apk does not store full card numbers or complete bank account credentials on its own servers beyond what is needed to verify and complete the transaction. Payment processing is handled via secure, encrypted connections.

All transaction records — deposit amounts, withdrawal requests, dates, and methods — are retained as part of your account history. You can view your full transaction history within your account dashboard at any time. These records also form part of our security and fraud monitoring processes.

pak365 apk does not accept deposits from payment accounts registered in someone else's name. If a payment is identified as originating from a third-party account, it will be returned and the account may be reviewed. This rule exists to protect you as much as it protects the platform.

5 Data Sharing & Third Parties

pak365 apk does not sell your personal data to any third party, ever. However, to operate the platform and serve Pakistan players properly, we do work with a small number of trusted third-party service providers. Data is shared with these parties only to the extent necessary for them to perform their specific function.

The categories of third parties with whom your data may be shared include:

• Payment Processors: To facilitate PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, and other approved methods.
• Identity Verification Services: To confirm your identity and date of birth as part of our account verification process, where required.
• Platform Infrastructure Providers: Hosting, cloud storage, and content delivery services that support the technical operation of pak365 apk.
• Customer Support Tools: Software used to manage live chat and email support communications.
• Fraud & Security Services: Systems that help detect suspicious activity, duplicate accounts, and fraudulent payment behaviour.

All third-party service providers working with pak365 apk are required to process your data only for the specific purpose for which it is shared, and to maintain appropriate security standards. We do not permit any of our service providers to use your data for their own marketing or commercial purposes.

In exceptional circumstances, pak365 apk may disclose personal data if required to do so by a valid legal process or to protect the safety and security of the platform and its players. We will only comply with such requests where legally obliged to do so.

6 Cookies & Tracking

pak365 apk uses cookies — small text files stored on your device — to make the platform work properly and to understand how players use it. Here is how we categorise the cookies we use:

• Essential Cookies: These are required for the platform to function. They keep you logged in during your session, remember your account preferences, and ensure that betting and deposit processes work correctly. You cannot opt out of essential cookies without losing platform functionality.
• Performance & Analytics Cookies: These cookies help us understand which parts of the platform are used most frequently, how long players stay on different pages, and where technical issues occur. The data collected is aggregated and not linked back to you personally.
• Session Cookies: These are temporary cookies that are deleted automatically when you close your browser. They help maintain continuity during your betting or gaming session.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect how some features of pak365 apk work on your device. Most modern browsers — including those on Android and iOS devices commonly used in Pakistan — allow you to control cookie settings in the privacy section of the browser menu.

7 Data Retention

pak365 apk retains your personal data for as long as your account is active and for a reasonable period afterwards to handle any outstanding matters, disputes, or compliance obligations.

In general terms, the retention periods we apply are:

• Active Account Data: Retained for the full duration that your account remains open, plus a period after closure.
• Transaction & Betting Records: Retained for a minimum of five years following the date of each transaction to support security auditing and dispute resolution.
• Identity Verification Documents: Retained for the period required to fulfil the purpose for which they were collected, and then securely deleted.
• Support Communications: Retained for up to two years from the date of the interaction, unless the subject matter requires longer retention.
• Technical & Log Data: Retained for up to twelve months and then automatically deleted or anonymised.

When data is no longer required and the retention period has passed, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. If you request account closure, we will begin the data deletion process subject to these standard retention windows.

8 Data Security

Protecting your personal information and PKR payment data from unauthorised access, loss, or misuse is a top priority for pak365 apk. We apply a range of technical and organisational security measures appropriate to the sensitivity of the data we hold.

These measures include:

• Encrypted data transmission between your device and our servers using HTTPS/TLS protocols, which you can verify by the secure padlock shown in your browser address bar.
• Encrypted storage of sensitive personal and payment data at rest on our servers.
• Access controls that limit which staff members can view personal player data, with access granted only on a need-to-know basis.
• Regular security reviews and monitoring of our systems for vulnerabilities or suspicious activity.
• Automated fraud detection systems that flag unusual account behaviour for review.

While we take every reasonable precaution to protect your data, no online system can guarantee absolute security. You also play an important role in protecting your account — keeping your password secure, not sharing your login credentials, and logging out from shared devices all make a significant difference to your account's safety. If you believe your account has been compromised, contact pak365 apk support immediately.

9 Your Rights

As a pak365 apk player, you have a number of rights in relation to the personal data we hold about you. These rights can be exercised by contacting our support team:

• Right to Access: You can request a copy of the personal data pak365 apk holds about you. We will provide this in a clear, readable format within a reasonable timeframe.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you can ask us to correct it. You can update basic account details such as your contact information directly within your account settings.
• Right to Deletion: You can request that we delete your personal data. We will action this request subject to our legal obligation to retain certain records for the periods described in the Data Retention section above.
• Right to Restrict Processing: In certain circumstances you can ask us to restrict the processing of your data while a query or complaint is being resolved.
• Right to Data Portability: You can request your personal data in a structured, machine-readable format where technically feasible.
• Right to Withdraw Consent: Where data processing is based on your consent, you can withdraw that consent at any time. This does not affect the lawfulness of processing carried out before the withdrawal.

To exercise any of these rights, contact pak365 apk support at [email protected] with your registered account username and a clear description of your request. We aim to respond to all data rights requests within 30 days.

10 Children & Minors

pak365 apk is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Account registration requires confirmation that the applicant is 18 or older, and we carry out age verification as part of our standard account review process.

If pak365 apk becomes aware that personal data has been collected from a person under 18, that account will be closed immediately and all associated data will be deleted as quickly as possible. If you believe a minor has registered on the platform using false age information, please contact our support team so that the matter can be investigated and resolved promptly.

Parents and guardians who are concerned about underage access to gaming platforms are encouraged to use parental controls available on household devices and internet routers. For further information, see our Responsible Gaming page.

11 Changes to This Policy

pak365 apk may update this Privacy Policy from time to time to reflect changes in the platform, our data practices, or applicable requirements. When meaningful changes are made, we will notify registered players via email or an in-platform notification before the changes take effect.

The version date displayed at the top of this page always reflects the most recently published version of the Privacy Policy. We encourage you to review this page periodically to stay informed about how your data is being handled. Continued use of pak365 apk after an updated policy takes effect constitutes your acceptance of the changes.

12 Contact & Data Enquiries

If you have any questions about this Privacy Policy, how pak365 apk handles your personal data, or if you wish to exercise any of your data rights, please get in touch with our support team. We are available around the clock to assist Pakistan players with any data or privacy related concern.

You can reach us via the live chat feature within the platform for the fastest response, or by emailing:

[email protected]

Please include your registered account username and a brief description of your query or request so we can assist you as efficiently as possible. We aim to acknowledge all privacy-related enquiries within 48 hours and to resolve them fully within 30 days.